Question: I have been told that you only accept cash for your services is it true?
Answer: No. Our offices are open 24/7 and we accept Visa, Master Card as well as Interact.

Question: My car is all-wheel-drive, does it require a flatbed tow truck?
Answer: No. Conventional tow trucks are capable of lifting all wheels off the ground.

Question: My car has an automatic transmission, can it be towed with the drive wheels on the ground?
Answer: Probably, Most manufactures say yes, for a limited speed and distance.

Question: With so many makes and models, how do you remember each vehicles towing procedure?
Answer: Every manufacturer establishes towing guidelines, several companies compile these guidelines into an annual publication that is standard equipment for today's tow truck driver.

Question: Is towing rough on my car?
Answer: No. Quite the opposite. Since your car is lifted by it's tires, it is riding on it's own suspension. And the tow trucks suspension absorbs most of the bumps.

Question: Do tow truck drivers have special training?
Answer: Yes. Our drivers begin by receiving a week of intensive specialized training at our training school, then they are teamed with an experienced driver on the job until able to perform every aspect of the job with competence. Finally they are tested. Drivers must also attend annual training refresher courses to brush-up and learn new techniques.

Question: Do tow truck drivers need a special license?
Answer: Yes . All tow trucks and drivers must be licensed by The Toronto Licensing commission. As well, our company requires drivers to have a flawless driving record and attend annual defensive driving classes.

Question: Are tow trucks inspected for road worthiness?
Answer: Yes. Since our trucks are approved to tow for the Toronto Police Services and the OPP, our trucks must pass a OPP inspection and Metro Licensing inspection. In addition every truck must be inspected with a walk-around inspection at the beginning of every shift.

Question: Does it cost more to get towed on a weekend or a holiday?
Answer: No. Not at JP Towing. We actually prefer the lighter weekend traffic because we can finish your tow quicker.

Question: My car is lowered, can it still be towed?
Answer: Yes, most lowered cars can be safely towed with a conventional tow truck.

Question: I've heard that it's better to let my insured car go to the tow yard after an accident, why?
Answer: There are several reasons. 1. You do not have to pay the tow bill. 2. The insurance adjuster will inspect your car and other cars involved sooner to avoid storage fees. 3. No ugly wreck at your house.

Question: Can you tow motorcycles?
Answer: Yes, we carry all needed equipment necessary to tow motorcycles without damage.

Question: Can you unlock my car with electric locks or side-impact airbags?
Answer: Yes. Our drivers are trained locksmiths who carry an ever increasing array of vehicle unlocking tools. NEVER let an untrained person attempt to unlock your vehicle! Your doors internal mechanisms and wires are very fragile.